Frequently Asked Questions

Door Management:

 

ES411

How long is the alarm delay time?
  • 0-60 seconds
What size power supply is needed?
  • 12-24 VAC/VDC 100mA
What size back box is needed?
  • 1 gang for K0 option or 2 gang for K1 or K6 options, 2.5” deep
What is the horn volume?
  • 80dB at 3 feet
What is the warranty?

ES4200

What size power supply is needed?
  • 12-24 VAC/VDC 250mA
What size back box is needed?
  • 2 gang for K0, K1 and K2 options or 3 gang for K3 and K4 options, 2.5” deep
What is the horn volume?
  • Selectable 96db or 103 dB
What is the warranty?
How long is the alarm delay time?
  • 0 sec to 90 minutes

ES4300A

What size power supply is needed?
  • 12-24 VAC/VDC 200mA
What size back box is needed?
  • 2 gang 2.5” deep
What is the horn volume?
  • 103 dB
What is the warranty?
  • 1 year
Is this a door prop alarm?
  • No, please use ES411 or ES4200

ES4600

What size power supply is needed?
  • 12-24 VAC/VDC 500mA
What size back box is needed?
  • 2 gang for K0, K1 and K2 options or 3 gang for K3 and K4 options, 3.5” deep
What is the warranty?
  • 1 year

 

Annunciators:

 

ES600

What size power supply is needed?
  • 12 VDC 500mA
What size back box is needed?
  • 1 gang 3.0″w x 4.6″h x 2.5″d – ES610, ES611
    2 gang 4.6″w x 4.6″h x 2.5″d – ES612, ES613, ES614, ES615, ES620, ES621
    3 gang 6.4″w x 4.6″h x 2.5″d – ES622, ES623, ES624, ES625, ES630, ES631
    4 gang 8.2″w x 4.6″h x 2.5″d – ES632, ES633, ES634, ES635
What is the warranty?
  • 1 year

 

Tailgate Detection:

 

ES5200

Does the unit have a latching alarm?
  • No
Can it be installed outdoors?
  • No
Can it be used it in a mantrap?
  • Yes
What size power supply is needed?
  • 12-24 VDC 500mA
What is the maximum operating distance?
  • 80 inches
Why are there alarms on the second user?
  • The turnstile needs a 1 second contact closure from the access control system.
What cleaners should be used on the Plexi-glass?
  • Mild Soap and water only. Never use ammonia based cleaners.
Is the ES5200 UL Listed?
  • Yes
Warranty questions
  • 1 year

 

Optical Turnstiles:

 

ES8500

What size power supply is needed?
  • 12 VDC 1 Amp
What causes false alarms?
  • The optical beam path becomes partially obstructed by dust accumulations or scratches. Clean IR Plexi-glass with mild soap and water.  Replace Plexi-glass when needed
Why are there alarms on the second valid user?
  • The turnstile needs a 1 second contact closure from the access control system.
What cleaners should be used on the Plexi-glass?
  • Mild Soap and water only. Never use ammonia based cleaners.
Warranty questions.

3 years, 4th year with commissioning

ES831

What size power supply is needed?
  • 24 VDC 4 Amps
Why are there alarms on the second user?
  • The turnstile needs a 1 second contact closure from the access control system.
What cleaners should be used on the Plexi-glass?
  • Mild Soap and water only. Never use ammonia based cleaners.
What causes false alarms?
  • The optical beam path becomes partially obstructed by dust accumulations or scratches. Clean IR Plexi-glass with mild soap and water. Replace Plexi-glass when needed
Why are the arms staying open?
  • Check sensor alignment
What causes intermittent arm travel?
  • Tighten or replace arm/motor coupler
Warranty questions
  • 3 years, 4th year with commissioning

ES880

What size power supply is needed?
  • 24 VDC 10 Amps
Why are there alarms on the second user?
  • The turnstile needs a 1 second contact closure from the access control system.
What cleaners should be used on the Plexi-glass?
  • Mild Soap and water only. Never use ammonia based cleaners.
What causes false alarms?
  • The optical path become partially obstructed by dust accumulations. Clean IR Plexi-glass with mild soap and water.
What causes the glass gate to bump at the end of travel and stop working?
  • Tighten upper hinge set screw. See page 19 of the instructions.
Why are the glass panels staying open?
  • Check sensor alignment
Warranty questions
  • 3 years, 4th year with commissioning

ES8900

What size power supply is needed?
  • 24 VDC 4 Amps
Why are there alarms on the second user?
  • The turnstile needs a 1 second contact closure from the access control system.
What cleaners should be used on the Plexi-glass?
  • Mild Soap and water only. Never use ammonia based cleaners.
What causes false alarms?
  • The optical path become partially obstructed by dust accumulations. Clean IR Plexi-glass with mild soap and water.
Why are the glass panels staying open?
  • Check sensor alignment
Is the ES8900 UL Listed?
  • Yes
Warranty questions
  • 3 years, 4th year with commissioning